Come and join the team as a Glazier/Installer at The Glass Guru. The Glass Guru is a growing company that offers the opportunity to grow along with the business. We are looking for an enthusiastic team member with a desire to learn the trade and the business to enable growth into leadership roles.

The Glazier/Installer works as a glazier in the company. They will be responsible for providing a variety of residential and light commercial services including window moisture removal, glass replacement, and the installation/maintenance of all things glass related including shower enclosures, mirrors, and glass shelving. They will directly interact with the customer to deliver professional and outstanding service. The Glazier/Installer should have a desire to lead junior members of the team and helpers. They will work directly with the office team to schedule the work, and to solve problems in real-time. The work will change on a daily basis as no two jobs are the same. Typical duties will include:

Work directly with the office staff to coordinate work schedules based on material availability and customer preference.
Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on product(s) required to complete job(s)
Load required job materials to installation vehicle(s), including redundant materials, tools, job paperwork, safety equipment etc...
Communicate to office AND customer if we'll be late for scheduled installation appointment
Upon arrival at customer’s home, validate the work to be completed, the product(s) to be installed, installation location(s), and the estimated time it will take to complete the job, and customer expectations, and manage those expectations accordingly.
Install all products and services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site
If it's not possible to safely perform a quality service or installation on the date promised, effectively note all issues, and required materials necessary to complete the installation to the customer’s satisfaction at a later date.
Communicate with relevant team members regarding incomplete work, ensuring that any new materials are ordered, the cause of the go-back can be discerned, and that customer expectations can be managed accordingly.
Take care of the customer's home/business, ensuring we leave it cleaner than when we found it... use booties, etc...
Close out the installation by walking customer through the care and maintenance of products, walk them through warrantee (if applicable) and how to contact us if they ever need service or have additional questions

Qualifications & Educational Requirements:

1-3 years residential glass installation experience
HS Diploma or equivalent
All candidates must pass initial background check and drug test. Valid license to drive, and a clean DMV record
Candidates must be physically capable of performing work, in good health, with the ability to lift up to 50-100lbs. unassisted

Preferred Skills:

Aptitude for leadership
Creative thinking with excellent troubleshooting/problem solving skills
Residential glass replacement including single/double pane window glass, shower enclosures, skylights, etc...
Residential window/door installation including new construction and retrofit
Window/door maintenance, weatherization, and repair
General carpentry is a plus
Excellent verbal/written communications skills
Microsoft Office proficient (Word, Excel) preferred
Hardworking, motivated, with excellent organizational and time-management skills

Compensation: $18.00 - $25.00 per hour

Glass Guru is a franchise system. Each location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Glass Guru Corporate.

(if you already have a resume on Indeed)